Shipping Policy
When can I expect to receive my shipment?
All orders are shipped from our warehouse within 5 business days after the order is placed.
Once shipped, your order is expected to arrive within 10–20 business days, depending on the carrier's availability and the destination.
Please note that shipping delays may occur due to customs clearance or inspections, as well as transportation delays caused by the carrier.
How can I track my order?
A tracking number will be provided in your Shipping Confirmation email.
You can use this tracking number to track your order at www.17track.net.
What are your shipping rates?
We charge a flat shipping rate of $5.99 USD for all destinations worldwide.
Which countries do you ship to?
We currently ship worldwide.
However, if your country is not supported by our logistics providers, we will notify you as soon as possible and make the necessary adjustments to your order.
For more information about our available shipping destinations, please contact us at support@skinybeauty.com.
How can I change my shipping address?
Shipping address changes are only allowed on or before 11:00 PM (PDT, -7 GMT) on the same day the order is placed.
To request a shipping address change, please contact us at support@skinybeauty.com.
Can I have my order delivered to an address other than my card billing address?
Yes, this is possible.
How is my order shipped?
Orders are shipped on regular business days, excluding holidays.
Any orders placed on Saturday or Sunday will be shipped the following Monday.
Some products will be shipped directly from our domestic warehouses, while the remaining items are produced and shipped directly from our own factories located in the United States, Canada, and Australia.