Shipping Policy
Order Processing
Orders are normally processed and prepared for shipment within 5 business days after the order is placed.
Business days are Monday through Friday, excluding public holidays.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Time
After shipment, estimated delivery normally takes approximately 10–20 business days, depending on the destination, carrier availability, customs processing, and other circumstances outside our control.
Delivery estimates are not guaranteed delivery dates. International shipments may occasionally experience delays due to customs inspections, carrier disruptions, weather conditions, or other logistics-related circumstances.
Shipping Rates
We offer the following standard shipping rates:
- Orders of $39 USD or more: Free standard shipping
- Orders under $39 USD: $5.99 USD standard shipping
The applicable shipping charge will be displayed during checkout before you complete your purchase.
Shipping Destinations
We ship to destinations supported by our available logistics providers.
Shipping availability for your destination will be shown during checkout. If we are unable to ship an order to the address provided, we will contact you and arrange an appropriate solution.
Order Tracking
When your order has shipped, we will send you a shipping confirmation email with a tracking number.
Tracking information may take some time to become active after the carrier receives the shipment.
Changing Your Shipping Address
If you need to change your shipping address, please contact us at support@skinybeauty.com as soon as possible.
We can only make address changes before an order has entered fulfillment or been shipped. Once an order has shipped, we cannot guarantee that the delivery address can be changed.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Customs and Import Processing
International orders may be subject to customs processing according to the laws and procedures of the destination country or region.
Any additional customs-related requirements or charges, when applicable, are determined by local authorities and logistics providers.
Questions About Shipping
For shipping-related questions, please contact:
Email: support@skinybeauty.com